About Us :: Why CommunitySouth?

The CommunitySouth Difference

Reasons to Switch to CommunitySouth

Unequaled Personal Service
You'll never be just a number at our offices.
Read our Service Promise to find out more.

No ATM Fees Anywhere in the US
Use any ATM for free & we'll even pay the other bank's fee.

Free Thank You Gifts
Open a checking account and pick a Free Thank You Gift.
Refer a Friend to CommunitySouth and you both pick a Free Thank You Gift!

Our Free Refreshment Center
Sweet tooth? Free freshly baked cookies, coffee, soft drinks - just for you.

Best Banking Hours
8-6pm weekdays and 9-1pm Saturdays, lobby and drive-up.

Six Full-Service Branches
Convenient locations, close to home and close to work.

We Answer the Phone
Calls are answered by a live person in the local branch, not a machine.

Free Checking with Extras
With free checks, free ATMs, free online banking & bill pay, and lots of extras.

All Decisions Are Made Locally
Right here by the people you know.

Free Business Courier Service
Can't come to us? We'll come to you* for free.

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The CommunitySouth Service Promise
Since CommunitySouth was founded, our number one corporate goal has been excellence in customer service. We strive to be the best – period. This Service Promise was created to help us provide you with service that always exceeds your expectations. These standards are a fundamental part of who we are, and we vow to keep these promises to you.

1.	We promise to exceed your expectations.
2.	We promise to treat you like family; you’ll never be just a number to us.
3.	We promise to warmly greet you by your second step in our lobby.
4.	We promise to call you by name and thank you for your business.
5.	We promise to value your loyalty.
6.	We promise to respond to any problem you may have by the next business day, and we’ll do all we can to solve the problem quickly.
7.	We promise a live, local team member will answer your phone calls by the third ring, and your messages will be returned the same business day.
8.	We promise you more free and less fee, with no ATM fees anywhere in the U.S.
9.	We promise flexibility with fast, local decision making.
10.	We promise convenience with extended branch hours, including Saturdays.
11.	We promise to treat you to our Free Refreshment Centers featuring freshly baked cookies.
12.	We promise privacy and security; your personal and financial information will be held in the strictest confidence and protected with secure technology.

:: Learn more

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The CommunitySouth Culture

• The customer comes first.
• We treat our team and customers like family.
• We are all responsible for our team’s success.
• We serve our customers with a strong sense of urgency.
• We do what we say and expect the same from others.
• We are neither a political nor bureaucratic organization.
• We encourage creative ideas and outside-the-box thinking.
• We value integrity, excellence, and positive, professional attitudes.
• We search for winning solutions, not excuses.
• We reward performance.
• We set goals and take action to achieve them.
• We accept responsibility for our actions.
• We are all encouraged to uncover business opportunities.
• We are informal, use first names, and have fun.

 

* Free business courier service not available to all customers